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Novotel Makkah Thakher City Mecca, Mecca
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Key details
About the Hotel
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237,
Mecca,
Saudi Arabia,
24237,
Makkah
Novotel Makkah Thakher City is situated in Mecca, just a convenient distance from significant religious sites. This 4-star hotel features modern amenities suitable for both pilgrims and travelers. Its location is particularly advantageous for guests attending the annual Hajj pilgrimage or visiting the Grand Mosque. The hotel offers complimentary parking and easy access to numerous local attractions.
Location
Located in close proximity to major landmarks, Novotel Makkah Thakher City is just 3 miles from Hira Cave and offers easy access to Mecca's religious sites. The nearest airports include King Abdulaziz International Airport and Ta'if Regional Airport, both within a reasonable driving distance. The hotel provides free private parking, which enhances accessibility for those traveling by car.
Rooms
The hotel offers air-conditioned rooms that feature a flat-screen TV with satellite channels and a minibar. Each unit includes a private bathroom equipped with a walk-in shower and essential toiletries. Some rooms come with additional amenities like a seating area and a safety deposit box. Guests can enjoy mountain views from various accommodations, ensuring a pleasant stay.
Eat & Drink
Guests can start their day with a buffet breakfast that includes American and vegetarian options. The on-site restaurant provides a range of dining choices, while a snack bar is available for lighter fare. Room service is also an option for added convenience. The hotel emphasizes quality and variety in its dining experiences.
Leisure & Business
The hotel features a fitness center for those looking to maintain their exercise routine. Business travelers can take advantage of concierge services and luggage storage. Free WiFi is provided throughout the property, facilitating work and communication. Additionally, the hotel offers a convenient shuttle service for guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Reception!
“The reception service was impressive. They handled my early check-in request smoothly and went above and beyond to ensure my comfort.” view full review
Spacious Comfort!
“The room was incredibly spacious and meticulously clean, with all the necessary amenities that made my stay very enjoyable.” view full review
Hassle-Free Shuttle!
“The shuttle service was incredibly convenient, allowing easy transportation to key areas without any additional stress.” view full review
Breakfast Delight!
“The breakfast spread was a highlight of my stay, offering a vast variety of delicious options that exceeded all my expectations.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Free shuttle service
Room service
Housekeeping
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237,
Mecca,
Saudi Arabia,
24237,
Makkah
Map view
street view
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237,
Mecca,
Saudi Arabia,
24237,
Makkah
City landmarks
Mosque
Masjid al-Haram
1.6
mi
Masjid al Haram
Kaaba
1.6
mi
4280 باب العمرة Harat Al Bab and Ash Shamiyyah، Mecca 24231 7499
Safa and Marwa
1.5
mi
4256 King Abdul Aziz Rd
Zamzam Well
1.6
mi
First Ring Rd
Abraj Al Bait Mall
1.9
mi
Al Jummayzah
Saqqaf Palace
2300 ft
Makkah
Grand Mosque
1.5
mi
Masjid Al Thani مسجد ال ثاني
2400 ft
Masjid Ahmed Bin Awad Al-Masoudi مسجد احمد بن عواض المسعودي
2600 ft
Masjid Eid Bin Mohammed Al Mautrofi مسجد عيد بن محمد المطرفي
2700 ft
Cemetery
Jannat Al Muallaa Cemetery
5200 ft
Masjid Al Habashi مسجد الحبشي
2800 ft
Masjid
2900 ft
Masjid Raniaan Bin Mohammed Al-Amiri مسجد غنيان بن محمد العميري
2900 ft
Masjid Al Moabdah مسجد المعابدة
3100 ft
An Nur
Hira
1.9
mi
Masjid Umm Al Mu'mineen Khadija
3200 ft
Masjid Abdul Rahman Bin Muqran مسجد عبدالرحمن بن مقرن
3200 ft
Masjid Mohamed Al Mansoori
3500 ft
Masjid Bin Oubaid مسجد بن عبيد
3500 ft
Masjid Hajr As Salmi
3600 ft
Masjid Ahmed Al Ansari مسجد أحمد الأنصاري
3700 ft
Masjid Al Amirah Anoud مسجد الاميرة العنود
3700 ft
Masjid Sa'af Abdullah Al-Lihyani Al Hudhali
3700 ft
Masjid Al Kaeki مسجد الكعكي
3800 ft
Masjid Masmoom مسجد المصموم
3800 ft
Masjid Al Qatari مسجد القطري
3900 ft
Nearby
Masjid as-sadh
1300 ft
Masjid Bin Shawish
1700 ft
Masjid Hamoud Al Ruwais مسجد حمود الرويس
1800 ft
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Homemade
Variety
Remote
Construction
6.8/10
Nice
Rooms
7.5
Location
5.0
Service
6.5
Dining
8.7
Guest reviews
6.8/10
based on 25 reviews
8.4
8.4/10based on 12742 reviews
Charles
United Kingdom,
April
2024
6.8/10
The hotel offers a huge variety of facilities, including fantastic breakfast with a wide selection. The service, however, faces challenges with language proficiency, particularly during the morning shift.
Rooms
8.0
The rooms are equipped with all the necessary facilities and offer a fantastic breakfast with a huge variety available in their system.
Service
6.0
The service staff, while friendly, struggled with language barriers, affecting communication and efficiency.
Location
5.0
The hotel is far from Haram and located in a new remote area, Thakkher, which may pose challenges for guests unfamiliar with the area.
Dining
9.0
The dining experience is rated positively, with excellent and incredible offerings to enjoy.
Facilities
7.0
The hotel provides good facilities, ensuring a comfortable stay for guests.
Paul
United Kingdom,
March
2024
7.4/10
The hotel offers a variety of facilities and a fantastic breakfast with a huge selection. While the rooms were okay, some language barriers were present in the service team. The location is a bit remote with ongoing construction nearby.
Rooms
7.0
The rooms were okay with all the necessary facilities available.
Service
8.0
The service staff, coming from various nationalities, faced some language barriers, but they were very helpful and friendly overall.
Location
5.0
The hotel is situated in a new remote area called Thakkher, which many taxi drivers may not be familiar with. It is far from Haram and adjacent to a construction site, causing some inconvenience.
Dining
8.0
The dining experience was good, with a range of excellent options available.
Facilities
9.0
The hotel has great facilities to offer.
Natasha
United Kingdom,
March
2024
7.4/10
The hotel is in a new remote area, Thakkher, which some taxi drivers may not know well. The rooms come with all the facilities you need and a fantastic breakfast with a huge variety. The service is a mix of different nationalities and booking may take a bit of straggling into the office. The location might be a little troublesome due to the construction project nearby, but the traditional regional home-made dining is excellent.
Rooms
8.0
The rooms are equipped with all the facilities and offer a fantastic breakfast with a huge variety.
Service
7.0
The staff, a mix of different nationalities, may require a bit of straggling into the office for booking.
Location
5.0
The hotel is in a new remote area, Thakkher, which some taxi drivers may not know well. It is away from Haram and the market.
Dining
9.0
The dining experience with traditional regional home-made products is excellent.
Facilities
8.0
The hotel boasts great facilities for a comfortable stay.
Homemade
Remote
Chris
United Kingdom,
March
2024
6.6/10
The hotel offers a huge variety of facilities and a fantastic breakfast spread, though the rooms were just okay. The service, influenced by a mix of nationalities, could be a bit clueless due to a language barrier, especially during late check-out at 10 pm. The location is not ideal for visiting Alharam but is in a new remote area of Thakkher. The dining experience was excellent, and the facilities provided were good.
Rooms
7.0
The rooms had a huge variety of facilities and the fantastic breakfast offered a wide selection.
Service
6.0
The service, although a mix of different nationalities causing some language barriers, could be a bit clueless at times, as experienced during late check-out.
Location
5.0
The location is far from Haram and adjacent to a large construction project, leading to some inconvenience, especially with taxi drivers not familiar with the area.
Dining
9.0
The dining experience was excellent, offering a variety of options.
Facilities
The facilities provided were good overall.
Katherine
United Kingdom,
March
2024
7.4/10
The hotel offers a fantastic variety for breakfast with all the facilities available. The rooms were okay. The staff, a mix of different nationalities, were very helpful and friendly. The location is a bit far from the Haram and currently experiencing construction noise. The dining experience is excellent with fresh meats. The facilities are well-equipped.
Rooms
7.0
The rooms were okay.
Service
8.0
The staff, a mix of different nationalities, were very helpful and friendly.
Location
5.0
The location is a bit far from the Haram and currently experiencing construction noise.
Dining
9.0
The dining experience is excellent with fresh meats.
Facilities
8.0
The facilities are well-equipped.
Olivia
United Kingdom,
February
2024
7.6/10
The hotel offers fantastic breakfast with a huge variety of facilities. The rooms were okay, but the location is far from Haram and adjacent to a large construction project. The service from a mix variety of different nationalities was very helpful and friendly. The dining experience was incredible and the facilities were great.
Rooms
7.0
The rooms come with all the facilities and a fantastic breakfast with a huge variety.
Service
9.0
The service from a mix variety of different nationalities was very helpful and friendly.
Location
5.0
The location is far from Haram and adjacent to a large construction project, which is a little troublesome.
Dining
9.0
The dining was incredible, offering succulent organic chicken.
Facilities
8.0
The facilities were great.
fantastic breakfast
far from Haram
Patrick
United Kingdom,
February
2024
5.0/10
The hotel is situated in a new remote area called Thakkher which many taxi drivers don't even know, making it challenging to access and far from important sites like Haram. The rooms were just okay, with a variety of facilities available on their system. The service was terrible, with staff speaking only Arabic and being uncooperative, especially during check-out late at night. The dining experience, however, was incredible with a variety of home-made products. The location is rated as very bad, being isolated with nothing around.
Rooms
5.0
The rooms were ok with all the facilities available on their system.
Service
5.0
The service was of a mix variety of different nationalities and not cooperative during my late-night check-out.
Location
5.0
The location is in a new remote area Thakkher which many taxi drivers don't even know, making it challenging and far from important sites.
Dining
9.0
The dining was incredible, offering a variety of homemade Majorcan products.
Facilities
Facilities were sufficient.
Edward
United Kingdom,
February
2024
6.8/10
The hotel offers a vast variety of rooms with all the facilities and a fantastic breakfast spread. However, the service during check-out was not cooperative, especially during the morning shift. The location is in a new remote area, which can be challenging for some visitors. The dining experience is excellent, with incredible options available.
Rooms
9.0
The rooms come with all the facilities and a fantastic breakfast spread.
Service
5.0
The service, especially during the morning shift, was not cooperative during check-out.
Location
5.0
The hotel is in a remote area that some taxi drivers may not be familiar with, making it a bit far for those coming for Umrah.
Dining
9.0
The dining experience is incredible with an excellent selection, including delicious chocolate muffins.
Facilities
The hotel provides great facilities for guests to enjoy.
Kathryn
United States of America,
January
2024
6.8/10
This hotel had a variety of facilities and a fantastic breakfast available. The rooms were satisfactory. However, some communication issues with the staff during check-out were noticed. The location is not ideal for visiting Alharam or for Umrah pilgrims. On the bright side, the dining experience was exceptional!
Rooms
7.0
The rooms had a variety of facilities and a fantastic breakfast available on their system.
Service
6.0
I noticed some communication issues due to a language barrier during my check-out. However, the room service and housekeeping were good.
Location
5.0
The hotel's location in the remote area Thakkher was not ideal, especially for those coming for Umrah. However, it was near the reception and had some construction nearby.
Dining
9.0
The dining experience was incredible, with freshly brewed coffee available.
Facilities
8.0
The hotel had good facilities overall.
Tom
United Kingdom,
December
2023
7.4/10
The hotel is located in a new remote area Thakkher, which poses challenges with taxi drivers recognizing the spot. It is far from Haram and adjacent to a large construction project. The dining experience was excellent, offering incredible meals. However, the service fell short due to language barriers and some inefficiencies during the morning shift.
Rooms
9.0
The rooms were spacious and modern, equipped with all facilities one could need. The breakfast spread was fantastic with a huge variety available through their system.
Service
7.0
The service encountered language barriers, leading to occasional confusion. However, amenities and facilities were provided efficiently.
Location
5.0
The hotel is situated in a new remote area Thakkher, making it unfamiliar to many taxi drivers. It is far from Haram and is next to a large construction project, causing some inconvenience.
Dining
8.0
The dining experience was good, offering a range of dishes. Cold dishes were particularly enjoyable.
Facilities
8.0
The hotel's facilities were convenient, offering everything needed for a comfortable stay.
Peter
United Kingdom,
December
2023
7.6/10
The hotel is situated in a new remote area known as Thakkher, which poses challenges with taxi services and is far from the Haram. The rooms are spacious and clean, offering a fantastic breakfast with a wide variety of choices. However, the language barrier with the staff can be noticeable, impacting the service quality. The location, while not ideal for those wanting easy access to the Haram, offers a peaceful setting despite being near a construction project. Dining options are excellent, with incredibly delicious meals available. The hotel boasts good facilities, making for a comfortable stay.
Rooms
8.0
The rooms are spacious and filled with amenities. The fantastic breakfast with a huge variety is a highlight.
Service
7.0
While the service is overall good, the language barrier can lead to some confusion. However, they did provide helpful tips like handing us a taxi number on a card.
Location
6.0
The hotel is located in a new remote area Thakkher, which makes it challenging for taxi drivers to find and is far from the Haram. However, the peaceful ambiance despite the nearby construction project adds a unique touch.
Dining
9.0
The dining experience was incredible, with fresh meals and a variety that exceeded expectations.
Facilities
8.0
The hotel provides good facilities that enhance the overall stay experience.
Hugh
United States of America,
December
2023
8.0/10
The hotel is situated in a new remote area, Thakkher, which may pose challenges for taxi drivers finding the location. The rooms provided were satisfactory with all the necessary facilities, and the extensive breakfast variety was a definite highlight. While the ongoing construction nearby might lead to some inconvenience, the friendly service and incredible dining options bring a sense of joy to the stay.
Rooms
8.0
The rooms were ok and equipped with all facilities, with a fantastic breakfast offering a huge variety available.
Service
9.0
The staff come to my location were very helpful and friendly, providing excellent room service, housekeeping, and a free shuttle service.
Location
6.0
The hotel is located in a new remote area, Thakkher, causing difficulty for many taxi drivers to find. Adjacent to a large construction project, the area may be far from the Haram, but the fluent English-speaking staff, such as porters and shuttle bus drivers, make the stay accommodating.
Dining
9.0
The dining experience was incredible, offering excellent traditional dishes.
Facilities
8.0
The facilities were satisfying, ensuring a comfortable and enjoyable stay.
Edward
United Kingdom,
November
2023
6.2/10
The hotel is located in a remote area that some taxi drivers may not know, which can be inconvenient for Umrah visitors. The service is average, with occasional communication challenges due to language barriers. The dining experience offers good halal choices but is not exceptional. The adjacent construction project causes some disturbance, but the staff members are friendly.
Rooms
7.0
The rooms are equipped with all the necessary facilities and offer a fantastic breakfast with a wide variety of options.
Service
6.0
Staff members can sometimes be clueless due to language barriers, but efforts are made to provide room service and housekeeping. The free shuttle service is convenient.
Location
5.0
The hotel is situated in the new remote area of Thakkher, which is not well-known to taxi drivers. The adjacent construction project causes some inconvenience.
Dining
7.0
The dining experience offers good halal products, but it's not exceptional.
Facilities
6.0
The hotel provides standard facilities, but the proximity to the construction project may affect the overall experience.
Friendly staff
Remote location
John
United Kingdom,
November
2023
7.2/10
The hotel is situated in a new remote area of Thakkher, which some taxi drivers may not be familiar with, and it is far from Haram. The dining experience was fantastic with incredible options, though it is quite a distance for those visiting for Umrah.
Rooms
8.0
The rooms are equipped with all facilities and offer a huge variety. The breakfast provided is fantastic with a wide range of options available through their system.
Service
6.0
The service was a mix of different nationalities, and although the staff are friendly, some are not fluent in English, leading to occasional confusion. There were some struggles encountered at reception and with language barriers.
Location
5.0
The location is in a new remote area of Thakkher, which may pose challenges with taxi drivers. It's further away from Haram and adjacent to a large construction project, which can be slightly inconvenient.
Dining
9.0
The dining experience was excellent, offering a variety of options. Additionally, street food around the area was a great choice for quick bites.
Facilities
8.0
The hotel provides excellent facilities to enhance the stay, meeting the needs of guests.
Alexander
United Kingdom,
November
2023
7.2/10
The hotel offers a fantastic breakfast with a huge variety of options and all the necessary facilities. While the location is a bit far from Haram and near a construction site, the staff, with diverse nationalities, are very helpful and friendly. The dining experience is excellent, particularly with smoked fish available. The hotel has good facilities overall.
Rooms
7.0
The rooms were okay, equipped with all the necessary facilities and the fantastic breakfast with a huge variety.
Service
7.0
The staff, of a mixture of different nationalities, were very helpful and friendly. However, they only spoke Arabic.
Location
5.0
Dining
9.0
The dining experience is incredible, especially the options like smoked fish.
Facilities
8.0
The hotel offers a mix of facilities including room service, housekeeping, and a complimentary shuttle service.